Return-Exchange Policy
Return Policy:
- Returns will be issued full refunds in the form of payment that the customer used for payment.
- We must receive your return within 14 days of your order date to be eligible for a full refund and 30 days for an exchange or store credit.
- Returns must be scent free, unworn, unwashed, with all tags if any attached. Please include your invoice/order number with the return.
- Returns must be received back in house within 30 calendar days of receiving your order (unless otherwise noted at purchase). Returns older than 30 days will be rejected, and you will be contacted to have them shipped back to you at your expense.
- Sale items are final and cannot be returned or exchanged.
- If items are sent back past the return policy period, the customer is responsible for return postage.
- Shipping charges are not refundable.
- Customer is responsible for all return shipping charges.
Please contact mommysminisboutique@gmail.com for the return address.
HOW WILL I RECEIVE MY REFUND?
Expect a full refund within 3-5 business days of the delivery of your Return.
Do we offer return labels?
We do not offer return labels but hope to as we grow in the future!
Can I make a return past the 30 day period for store credit?
Unfortunately we cannot accept items past the 30 day return policy for store credit.
If items are sent back past the return policy period, the customer is responsible for return charges to send the item back to the customer.
NON-RETURNABLE ITEMS: The following items are non-returnable.
- All accessories
- All hats
- All jewelry
- All intimates
- All sale and clearance items
- All personalized items
Exchanges
If you wish to exchange your item for another size, you must return your unwanted item back to us. We can not guarantee all sizes will be available.
If you wish to exchange your item for another size, you must return your unwanted item back to us. We can not guarantee all sizes will be available.
Defective Items:
All defective merchandise must be reported within 7 days of receiving. Merchandise that has been washed cannot be accepted for store credit or return.